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Scottsdale Community College Knowledgebase


Webex Connection Issues


Joe
Campus Technology

If you are having issues connecting/logging in to your class via Cisco Webex in Canvas or email:

Clear the Cache in Chrome (recommended browser) by navigating to "Clear Browsing Data":

 

Time range: All Time

Select: Browsing History, Cookies and other site data, Cache images and files

Select: Clear Data

 

Close Chrome Browser:

On a PC, select X top right corner:

On a Mac, select Chrome (top left) and exit Chrome:

Google Chrome Download (2020) for Mac OS X Editions, 32/64-bit

 

Re-open Chrome, navigate to maricopa.webex.com and sign in (top right) using MEID@maricopa.edu

 

This will re-direct you to login at the Maricopa website:

Once logged in, open a new tab in Chrome and leave the Webex tab open. Login to canvas.

Navigate back to the Webex link in Canvas and "Join" meeting

 

 

 


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Details
Last Modified: 2 Months Ago
Last Modified By: Joe
Type: HOWTO
Rated 5 stars based on 1 vote
Article has been viewed 263 times.
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