Duo Mobile - Add a new device or phone number


 1. Login to your employee email and when promped, select Need help?


  2. Select Manage devices


 3. Select Send text message passcode


If you are adding a new phone number,

select Use Duo Mobile passcode


For Send text message passcode, select Send me a passcode


 Retrieve text, enter passcode and select Verify


For Use Duo Mobile passcode when adding a new phone number, return to Duo Mobile app and retrieve passcode by selecting Show



Retrieve and enter passcode, select Verify

 4. Select I have a new phone