Duo Mobile - Add a new device or phone number

 1. Login to your employee email and when promped, select Need help?

  2. Select Manage devices

 3. Select Send text message passcode

or 

If you are adding a new phone number,

select Use Duo Mobile passcode

For Send text message passcode, select Send me a passcode

 Retrieve text, enter passcode and select Verify

For Use Duo Mobile passcode when adding a new phone number, return to Duo Mobile app and retrieve passcode by selecting Show

Retrieve and enter passcode, select Verify

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 4. Select I have a new phone

Follow the remaining prompts and if you need further assistance, please contact:

SCC Help Desk

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